02392 825 955

Website Privacy Policy

Privacy Notice
This is the privacy notice of Clarendon Dental. In this document, “we”, “our”, or “us” refer to Pemros Dental Practice.

Introduction
This is a notice to inform you of our policy about all information that we record about you through our website. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
The bases on which we process information about you
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

1. Information we process because we have a contractual obligation with you
If you join us as a patient or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

verify your identity for security purposes
sell products to you
provide you with our services
provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

2. Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our Practice, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies, and via the disclaimer on our contact and referral forms.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us info@clarendondental.co.uk. However, if you do so, you may not be able to use our website or our services further.

3. Information we process because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.

4. Specific uses of information you provide to us
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

Information you give to us. We may use this information to:

Send you general and marketing communications;
Send you e-mail notifications;
Notify you about changes to our service;
Ensure that content from our site is presented in the most effective manner for your and for your computer
Provide third parties with statistical information about our users – but this information will not be used to identify any individual user; and/or
Deal with enquiries and complaints made by or about you relating to the website.
Information we collect about you. We will use this information:

To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and review purposes;
To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
As part of our efforts to keep our site safe and secure;
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and/or
To make suggestions and recommendations to you and other users of our site about services that may interest you or them.
Information we receive from other sources.
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

5. Complaints regarding content on our website
If you complain about any of the content on our website, we shall investigate your complaint.

If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

6. Complaining
When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

How you can complain

If you are not happy with our privacy policy or have any complaint then you should tell us by email. Our address is info@clarendondental.co.uk.
You can find further information about our complaint handling procedure at https://www.clarendondental.co.uk/complaints-procedure/
If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/.
7. Contacting us via our website
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us securely in order to reply with the information you need.

We record your request and our reply as well as the personally identifiable information associated with your message, such as your name and email address and other contact details so as to be able to track our communications with you to provide a high quality service. This data will be held securely online for a period of 3 months, we may also record this information within our practice management software.

Use of information we collect through automated systems when you visit our website

8. Cookies
This website uses Google Analytics to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

9. Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution. This information is recorded by Google Analytics as well as via certain 3rd party plugins installed on our website.

We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

10. Our use of re-marketing
Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

11. Our use of Call Tracking
We may have call tracking installed on our website. This tracking will automatically record certain information about the visitor by using various types of technology including cookies, clear gifs or web beacons. This automatically collected information may include the phone number, IP address or other device address or ID, geographic location of the Visitor, web browser and/or device type, the web pages or sites visited just before or just after visiting the site, the pages or other content the visitor views or interacts with, and the dates and times of the visit. Calls may also be recorded.

Access to your own information

12. Access to your personal information
At any time you may review or update personally identifiable information that we hold about you by contacting us.
To obtain a copy of any information that is not provided on our website you may send us a request at info@clarendondental.co.uk.
After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
13. Removal of your information
If you wish us to remove personally identifiable information from our systems, you may contact us at info@clarendondental.co.uk.

This may limit the service we can provide to you.

14. Verification of your information
When we receive any request to access, edit or delete personally identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Other matters

15. Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

16. Retention period for personal data
As mentioned in this privacy notice, we keep your personal information securely online for a period of 3 months. We will also keep the data on our practice management software for as long as required by us:

To provide you with the services you have requested;
To comply with other law
To support a claim or defence in court.
17. Compliance with the law
Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

18. Review of this privacy policy
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us.

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For general enquiries and questions, please use the form below to get in touch. Alternatively, please feel free to give us a call on 02392 825 955. We look forward to hearing from you.

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(4.9 of 5) - 102 Reviews
(4.9 of 5) - 102 Reviews
July 20, 2022
Michael Eddy
4/ 5stars
Professional, friendly and compatent.
Source: Google
Responded on July 20, 2022
Thank you for your kind review. Clarendon Dental
Clarendon Dental Management Practice Manager
July 19, 2022
Richard Adair
5/ 5stars
I am very pleased I chose Clarendon Dental. I have found the service highly professional and efficient. Marcello has worked wonders and i can now smile with confidence. I have a temporary crown on the top level but these are the complete lower. You should have seen them before the treatment
Source: Google
Responded on July 20, 2022
Your teeth look fantastic! Thank you for leaving us such lovely feedback. We're pleased you're happy with your new smile. Take care, Clarendon Dental
Clarendon Dental Management Practice Manager
July 10, 2022
Jillifer Lederer
5/ 5stars
I needed emergency treatment. Treated with kindness and efficiency and given antibiotics that cured the infection. Would highly recommend this dental practice
Source: Google
Responded on July 13, 2022
We are pleased we were able to help you, please do let us know if you need anything else. Thank you for leaving us feedback, it's very much appreciated. Take care, Clarendon Dental
Clarendon Dental Management Practice Manager
July 8, 2022
Vasiliu Andrei
5/ 5stars
Professional team of people providing high quality services.The dental works are carried out painlessly and with a good amount of information before each session.Open and honest and adhering to a working practice that puts the patient first as well as their needs and explaining the treatment or the available options so one can make an informed decision. Stellar service from both the doctors and staff at Clarendon Dental.
Source: Google
Responded on July 13, 2022
Thank you for your lovely feedback. You're very kind to write in to let us know. We are pleased you're happy with the service. See you again soon. Clarendon Dental
Clarendon Dental Management Practice Manager
July 8, 2022
Emily Bond
5/ 5stars
Fantastic experience! Every visit all staff have been friendly and helpful.
Source: Google
Responded on July 13, 2022
Thank you for your kind feedback.
Clarendon Dental Management Practice Manager
July 1, 2022
Wendy Dockree
5/ 5stars
I have been going to this practice for many years, I was anxious when murphey's retired.. Clarendon Dental are a small team and from the moment you go in the receptionists are very attentive and supportive and have that all important time for you.. Once your on the dentists chair, it's the same my dentist is Laura such a incredible dentist she keeps you Informed through your treatment. I definitely recommend Clarendon Dental to everyone.
Source: Google
Responded on June 2, 2021
That's so kind of you to say! Thank you so much. We are pleased you're happy with the service. Clarendon Dental
Clarendon Dental Management Practice Manager
June 28, 2022
Steven Parks
5/ 5stars
Staff are always extremely polite and helpful, providing advice and explaining what they are doing during treatment. Would definitely recommend them
Source: Google
Responded on June 29, 2022
Thank you. We are pleased you're happy with the service. Thank you for leaving us feedback. Clarendon Dental
Clarendon Dental Management Practice Manager
June 17, 2022
Robin Shipton
5/ 5stars
Attention to detail perfect. I felt very secure in their hands
Source: Google
Responded on June 22, 2022
Thank you for your kind feedback. Clarendon Dental
Clarendon Dental Management Practice Manager
June 15, 2022
Peter Webber
5/ 5stars
Excellent service and efficiency from both your hygienist and dentist as normal.
Source: Google
Responded on June 15, 2022
Thank you for your kind feedback. We're pleased you're happy with the service. Clarendon Dental
Clarendon Dental Management Practice Manager
June 2, 2022
Yvonne Draper
4/ 5stars
Source: Google
Responded on June 8, 2022
Thank you
Clarendon Dental Management Practice Manager
May 28, 2022
Karolina Bizyte
5/ 5stars
I came to Clarendon Dental for the braces and I can now say, I'm really happy with the final results of my teeth and my smile. It has also given me lot of confidence. I can't believe it only took 6 months! Thank you to everyone and especially Dr. Skjalg for making it perfect, it was definitely worth it
Source: Google
Responded on June 1, 2022
Thank you so much for your kind feedback. We are so pleased you're happy with your new smile and to have been a part of helping you with your confidence. Take care, kind regards, Clarendon Dental
Clarendon Dental Management Practice Manager
May 23, 2022
Carl Parker
5/ 5stars
Professional, welcoming, and spotlessly clean dental surgery. The receptionists are very polite and helpful. The 2 dentists I've seen (Zaneta & Marcello) have been a pleasure. They are polite, calm and explain everything they are doing which instantly puts you at ease. I would definitely recommend this dentist.
Source: Google
Responded on May 25, 2022
Thank you so much for your kind feedback, it really means a lot to us. We are pleased you're happy with the service. See you again soon. Clarendon Dental
Clarendon Dental Management Practice Manager
May 20, 2022
Kim Malcolm
5/ 5stars
Saw the hygienist Nicole who is so lovely but professional with it, always puts you at ease
Source: Google
Responded on May 25, 2022
Thank you for your lovely feedback. Clarendon Dental
Clarendon Dental Management Practice Manager
May 18, 2022
Anna Schubert
5/ 5stars
Source: Google
Responded on May 18, 2022
Thank you
Clarendon Dental Management Practice Manager
May 11, 2022
Dee Gee
5/ 5stars
All the dentists have made me feel very comfortable at Clarendon so far, I’d give it a 10/10 up to now
Source: Google
Responded on May 11, 2022
Thank you for your kind feedback. Clarendon Dental
Clarendon Dental Management Practice Manager
May 6, 2022
Georgina Swift
5/ 5stars
Source: Google
Responded on May 11, 2022
Thank you
Clarendon Dental Management Practice Manager
May 6, 2022
Trevor Dewey
5/ 5stars
Source: Google
Responded on May 11, 2022
Thank you
Clarendon Dental Management Practice Manager
April 27, 2022
Maureen Hall
5/ 5stars
Source: Google
Responded on April 27, 2022
Thank you
Clarendon Dental Management Practice Manager
April 8, 2022
Kerry Disper
5/ 5stars
I just wanted to pass on my absolute thanks to Nicole yesterday with my hygienist visit. She was so so lovely after me being on the verge of tears before I entered as I was so nervous and talked me through everything and just made me feel so comfortable. My gums are lovely and pink already today after being so red and inflammed before I had the clean. Thank you so much to you all for helping my fear of the dentist too!
Source: Google
Responded on April 13, 2022
Thank you for your feedback and for taking the time to let us know. We are so pleased Nicole and the team have been able to help :) See you again soon. Clarendon Dental
Clarendon Dental Management Practice Manager
April 6, 2022
Julian Bowker
5/ 5stars
Hands down the BEST dentist I have been too!Very friendly and welcoming staff from the first phone call, a welcome pack on arrival, online forms before hand. My dentist was friendly, clearly explained what my options were and took the time to tell me what would happen at each stage for my filling. I have no hesitation in recommending them.
Source: Google
Responded on April 6, 2022
Thank you for your kind feedback and for letting us know you're happy with the service. We're pleased we were able to help you :) Clarendon Dental
Clarendon Dental Management Practice Manager
March 26, 2022
Jeanette Hale-briggs
5/ 5stars
I would like to say a big thank you to the staff at Clarendon Dental Southsea. I was on holiday visiting my sister in laws and l sadly had a crunch in my mouth it turned out to be a fractured tooth, this was extracted and l was made to feel special. I am back home in Northamptonshire and would definitely recommend your practice to anyone. From the bottom of my heart thank you.
Source: Google
Responded on March 30, 2022
Thank you so much for letting us know you're happy with the service from us at Clarendon Dental. We are pleased we were able to help you :) Take care, Clarendon Dental
Clarendon Dental Management Practice Manager
March 23, 2022
Loui Kerr
5/ 5stars
Source: Google
Responded on March 23, 2022
Thank you
Clarendon Dental Management Practice Manager
March 13, 2022
Jilla Nasser
5/ 5stars
Had invisaligners done and the results were amazing. As well as that, all the staff and orthodontist Skarlg are so lovely and make sure you're comfortable! Would 100% recommened!
Source: Google
Responded on March 16, 2022
Thank you for your lovely review. We are so pleased you are happy with the results of your treatment. Take care, Clarendon Dental
Clarendon Dental Management Practice Manager
March 9, 2022
Nickii Smith (FrauW)
5/ 5stars
I couldnt have asked for better treatment, from the start of my first visit with the staff especially Linda the receptionist and Leighanne one of the dental nurses who is so polite and helpful and both so very kind. Dr Sarndeberg was extremely calming and reassuring and makes a trip to the dentist less over whelming. The hygienist Lizzie was brilliant and certainly knows her stuff. Thanks everyone
Source: Google
Responded on March 9, 2022
Thank you so much. We're so pleased you were happy with your visit and the service you have received. See you again soon. Clarendon Dental
Clarendon Dental Management Practice Manager
February 8, 2022
steve hutchings
5/ 5stars
Very thorough, very skilful, always asking is ok during visit
Source: Google
Responded on February 9, 2022
Thank you for letting us know. Clarendon Dental
Clarendon Dental Management Practice Manager
February 6, 2022
Michael Rolt
5/ 5stars
Professional and efficient service from the moment you walk through the front door.
Source: Google
Responded on February 9, 2022
Thank you for your lovely feedback. Clarendon Dental
Clarendon Dental Management Practice Manager
February 5, 2022
judi palmer
5/ 5stars
This is an Expensive place for dental treatment.However that said I had exemplory service yesterday when having a tooth extraction. Every step was explained to me. I was supported emotionally ( I’m terrified of the dental treatment)The dentist ( sorry don’t have a name) was really kind and considerate and the dental nurse bless her was amazing. So although I’m a little sore today I have no complaints at all about the care that was taken of me yesterday
Source: Google
Responded on February 9, 2022
Thank you for letting us know about your experience with us, we are very pleased you're happy with the service and your treatment went well. Take care, Clarendon Dental
Clarendon Dental Management Practice Manager
February 4, 2022
sheri carter
5/ 5stars
Absolutely amazing friendly receptionist,, and izzy the hygienist is just phenomenal,, also the lovely leighanne aswell made me feel so comfortable and at ease, I could pf stayed there all day !! Will Absolutely be going back for more treatments ,, felt like a pamper session, highly recommended
Source: Google
Responded on February 9, 2022
Thank you so much for your kind review, it's really lovely of you to let us know. We are so pleased you enjoyed your experience with us. Looking forward to seeing you again soon. Clarendon Dental
Clarendon Dental Management Practice Manager
February 2, 2022
Lee Sutherland
5/ 5stars
Very professional, friendly service. A very relaxing environment aswell. Highly recommend this practice.
Source: Google
Responded on February 2, 2022
Thank you for your kind feedback and for letting us know. Clarendon Dental
Clarendon Dental Management Practice Manager
January 21, 2022
Peter Stewart
5/ 5stars
Source: Google
Responded on January 26, 2022
Thank you
Clarendon Dental Management Practice Manager
January 19, 2022
Lynne Denton
5/ 5stars
Really great professional team. They are friendly too. Highly recommend this practice.
Source: Google
Responded on January 19, 2022
Thank you for your kind review :) Clarendon Dental
Clarendon Dental Management Practice Manager
January 15, 2022
Crumble Shakes
5/ 5stars
I always feel that my family and I receive the best treatment and advice. Staff also very friendly. I would definitely recommend this dental practice.
Source: Google
Responded on January 19, 2022
Thank you so much for your lovely feedback! We're pleased you're so happy with the service. Take care, Clarendon Dental
Clarendon Dental Management Practice Manager
December 24, 2021
Wendy Taylor
5/ 5stars
Very professional and efficient: also accommodating when I was a little late due to being unable to park.Very welcoming.
Source: Google
Responded on December 29, 2021
Thank you for your feedback. We are pleased you are happy with the service. Clarendon Dental
Clarendon Dental Management Practice Manager
December 15, 2021
JC Gomes
5/ 5stars
Source: Google
Responded on December 15, 2021
Thank you
Clarendon Dental Management Practice Manager
December 15, 2021
Alan Pratt
5/ 5stars
Source: Google
Responded on December 15, 2021
Thank you
Clarendon Dental Management Practice Manager
December 8, 2021
David Appleton
5/ 5stars
Source: Google
Responded on December 8, 2021
Thank you
Clarendon Dental Management Practice Manager
December 4, 2021
110708katie
5/ 5stars
Source: Google
Responded on December 8, 2021
Thank you
Clarendon Dental Management Practice Manager
December 1, 2021
Lauren Batey
5/ 5stars
Source: Google
Responded on December 1, 2021
Thank you
Clarendon Dental Management Practice Manager
November 13, 2021
Tasha Smith
5/ 5stars
Wonderful dental practice. After being turned away by many other dental surgeries, this one actually helped and saw my daughter quickly. They treated her wonderfully and was great with her. Highly recommend and will be using them again. They're fair priced and very understanding. Thank you again for helping my baby smile again.
Source: Google
Responded on November 17, 2021
Thank you so much for your lovely message. We are so pleased we have been able to help :) Clarendon Dental
Clarendon Dental Management Practice Manager
November 13, 2021
Val Maddison
5/ 5stars
Source: Google
Responded on November 17, 2021
Thank you
Clarendon Dental Management Practice Manager
November 3, 2021
Alison Purdy
5/ 5stars
I received excellent care when I visited for a routine 6 monthly check up and hygienist's appointment. Marcelo is professional, kind, caring and very thorough. Isabella is an excellent hygienist with a lovely manner and she is super thorough too. I highly recommend both. Thanks to the entire team for making a trip to the dentist stress free and effortless.
Source: Google
Responded on April 28, 2021
We are so pleased you're happy with the care and service you have received from us. Thank you so much for letting us know, it really means a lot. Take care, see you soon. Clarendon Dental
Clarendon Dental Management Practice Manager
October 27, 2021
Ian DAYE
5/ 5stars
Excellent service and care. Thank you.
Source: Google
Responded on October 27, 2021
Thank you for your feedback.
Clarendon Dental Management Practice Manager
October 23, 2021
paul bennett
5/ 5stars
Nice clean surgery, lovely staff and very professional.
Source: Google
Responded on October 27, 2021
Thank you for your kind feedback. Clarendon Dental
Clarendon Dental Management Practice Manager
October 22, 2021
stella kill
5/ 5stars
Source: Google
Responded on October 27, 2021
Thank you
Clarendon Dental Management Practice Manager
October 19, 2021
Steve M
5/ 5stars
Really friendly, efficient and excellent service here. Special thanks to Nicole for a brilliant job
Source: Google
Responded on October 20, 2021
Thank you! You're very kind! Clarendon Dental
Clarendon Dental Management Practice Manager
October 15, 2021
Joanna Fairwood
5/ 5stars
Really lovely staff and a gentle, caring check up. Thank you.
Source: Google
Responded on October 20, 2021
Thank you for your lovely feedback :)
Clarendon Dental Management Practice Manager
October 9, 2021
Alex Welch
5/ 5stars
Visited Clarendon Dental to get a fixed retainer fitted. On investigation, however, Dr Johnsen found issues that had occurred as a result of another companies incompetence. Talked me through all my options and I proceeded with the lingual braces. Superb service so far with friendly and lovely staff - looking forward to seeing the end result!
Source: Google
Responded on October 13, 2021
Thank you for your feedback. We are so pleased we've been able to help you and you're happy with the service. Looking forward to seeing you again soon. Clarendon Dental
Clarendon Dental Management Practice Manager
October 8, 2021
Charlotte Davies
5/ 5stars
Source: Google
Responded on October 13, 2021
Thank you
Clarendon Dental Management Practice Manager
October 8, 2021
David Owen
5/ 5stars
Source: Google
Responded on October 13, 2021
Thank you
Clarendon Dental Management Practice Manager
October 7, 2021
Marcelo Sard
5/ 5stars
Lovely team,very organised,I recommend!!!!!
Source: Google
Responded on October 13, 2021
Thank you
Clarendon Dental Management Practice Manager
October 6, 2021
Peter Owen
5/ 5stars
I would just like to say a big thank you to the 2 ladies at the Clarendon Dental reception for pulling out all the stops and making sure that my dental treatment would be completed in time for my Son's wedding later this month.Also thank you Marcelo my dentist who instigated the action to make it happen.Thank you all.Peter Owen.
Source: Google
Responded on October 6, 2021
Thank you for your lovely feedback. We are so pleased we have been able to help you. Keep smiling and thank you again from all the team at Clarendon Dental
Clarendon Dental Management Practice Manager
September 28, 2021
Lou Lou M
5/ 5stars
great service thank you
Source: Google
Responded on September 29, 2021
Thank you so much.
Clarendon Dental Management Practice Manager
September 26, 2021
Andrew Larder
5/ 5stars
Attended for six monthly check up. As ever Reception staff were welcoming and friendly and put my daughter at ease. Met my new dentist Reg who was thorough and explained his thought process and decision making regarding a small problem I had. Professional and affable, Reg and his nurse put me at ease. I saw the hygenist also who did an excellent job cleaning and descaling my teeth. The whole team at Clarendon provide a five star service.
Source: Google
Responded on September 29, 2021
Thank you so much for your kind feedback. We are so pleased you are happy with the service we have provided and that you and your daughter felt at ease during your appointments. We hope to see you again soon. Clarendon Dental
Clarendon Dental Management Practice Manager
September 24, 2021
Tessa Evans
5/ 5stars
Fiona was very thorough and explained to me the treatment I needed.
Source: Google
Responded on September 29, 2021
Thank you
Clarendon Dental Management Practice Manager
September 23, 2021
Sabrina Galdiero
5/ 5stars
I had just the most soothing experience with the Igenist Izzy: I had always painful experiences before, in both UK and Italy, but she was so delicate and gentle, yet through, I am not dreading going under her care at all. Almost looking forward a painfree visit to the denstist for a change!
Source: Google
Responded on September 29, 2021
Thank you so much for your kind feedback. Izzy will be delighted to know she has made a difference to your dental experience. See you again soon. Clarendon Dental
Clarendon Dental Management Practice Manager
September 19, 2021
Chris Denman
4/ 5stars
For people who are looking for a new dentist I would strongly recommend this one I cannot speak on behalf of the treatment or staff interaction but you will not find a better manger of a dental practice in Hampshire the care and general interest of people experience isn't matched, my dentist practice will never be the same without there leadership (just don't tell anyone I've not seen a dentist in 3 years and am back to where I was in 2016) But if you are looking for a new dentist would highly recommend without issue as the standard the manger has is like I say the best locally.
Source: Google
Responded on September 22, 2021
Thank you
Clarendon Dental Management Practice Manager
September 9, 2021
Dee Cheetham
5/ 5stars
Source: Google
Responded on September 15, 2021
Thank you
Clarendon Dental Management Practice Manager
September 8, 2021
Susan Johnson
5/ 5stars
Very friendly and efficient . Everywhere is spotless and feels a safe environment to be treated in.
Source: Google
Responded on March 3, 2021
Thank you for your feedback.
Clarendon Dental Management Practice Manager
September 8, 2021
Caroline Decam
5/ 5stars
Source: Google
Responded on September 8, 2021
Thank you
Clarendon Dental Management Practice Manager
September 1, 2021
Simon Lamb
1/ 5stars
Another New dentist, Interesting visit !Again another a new dentists, From my point of view I'm not getting consistent care ! However this time I think I had a very new dentist with very little knowledge on how to treat a customer, I was given the impression that they know best ! My teeth , my mouth & years of going twice a year to the dentist means nothing every other dentist was wrong. Along with this i'm now getting diet advice as part of my 20 minute examination..
Source: Google
Responded on September 1, 2021
Thank you for your feedback. We're sorry to see you're not happy with the service from us during your recent experience. We would like to reassure you that all of our clinicians are fully qualified and GDC registered. Diet advice is often …MoreThank you for your feedback. We're sorry to see you're not happy with the service from us during your recent experience. We would like to reassure you that all of our clinicians are fully qualified and GDC registered. Diet advice is often given to patients from dentists and hygienists/therapists should it be deemed necessary according to the level of oral health of the individual patient. Generally oral health can be influenced by medication, cleaning, diet and lifestyle choices. Should you wish to discuss this or other information in more detail, please do not hesitate to contact us on 02392 825955. Kind regards, Vicky Marsh - Practice Manager - Clarendon Dental
Clarendon Dental Management Practice Manager
August 29, 2021
Roy howes
5/ 5stars
First class service
Source: Google
Responded on September 1, 2021
Thank you so much for letting us know. Clarendon Dental
Clarendon Dental Management Practice Manager
August 28, 2021
Lynda Burgess
5/ 5stars
Friendly and professional practice.
Source: Google
Responded on September 1, 2021
Thank you for your kind feedback. Clarendon Dental
Clarendon Dental Management Practice Manager
August 21, 2021
Richard Hillier
4/ 5stars
My dental hygiene visit & checkup went smoothly. I had an xray and the dentist explained them to me o.k. The health precautions seemed satisfactory e.g. mask wearing.
Source: Google
Responded on August 19, 2020
Thank you for your feedback - we're glad we could help :) Clarendon Dental
Clarendon Dental Management Practice Manager
August 18, 2021
Derek Coombes
3/ 5stars
Good hygeniest visit with a pleasant lady. However organisation & customer oversight needs closer attention.
Source: Google
Responded on August 18, 2021
Thank you for your feedback. We believe our practice manager contacted you last week to discuss your experience with us in more detail. We appreciate you taking the time to let us know, as we always take constructive criticism onboard to help improve our treatments and service. Take care and thank you again. Clarendon Dental
Clarendon Dental Management Practice Manager
August 17, 2021
Shane Hore
5/ 5stars
Source: Google
Responded on August 18, 2021
Thank you
Clarendon Dental Management Practice Manager
August 11, 2021
John Cunningham
5/ 5stars
Source: Google
Responded on August 11, 2021
Thank you
Clarendon Dental Management Practice Manager
August 5, 2021
추은선
4/ 5stars
Source: Google
Responded on August 11, 2021
Thank you
Clarendon Dental Management Practice Manager
July 28, 2021
Pip Andrews
2/ 5stars
The hygienist appointment itself was fine - not pleasant and some minor bleeding gums but that seems fairly common. The hygienist herself was really nice. However, the continued charges and lack of any information from the reception staff, which I don’t feel I was fully informed of or properly made aware of at time of booking were very disappointing. I don’t mind paying for stuff when it’s clear and I choose too - but being asked for another payment I was told I had outstanding, which I had no idea about, and then having to pay charges which I mistakenly thought were to be included in the plan I was signing up for & total lack of communication made me quite cross. I don’t think anything was explained or made clear at all. I paid everything I was told I owed but have decided not to sign up to the plan or return for dentist services for now.
Source: Google
Responded on July 28, 2021
Thank you for your feedback. Naturally we are disappointed to hear of your dissatisfaction with our communication at the practice. We have a fantastic, hard-working team and our reception staff ensure they tailor their excellent customer …MoreThank you for your feedback. Naturally we are disappointed to hear of your dissatisfaction with our communication at the practice. We have a fantastic, hard-working team and our reception staff ensure they tailor their excellent customer service to each individual patient. We are sorry we seem to have missed the bar on this occasion. We provide all new patients with various leaflets with information about the practice, team, treatments, prices, and membership prior to first appointments, but we will certainly take on-board your feedback and check with other patients that they have understood the information from our literature in the future. Thank you for keeping us informed; it’s good for us to know so that we can continue to improve our treatment and service. Take care, Clarendon Dental
Clarendon Dental Management Practice Manager
July 25, 2021
Lauren Tolfrey
5/ 5stars
When I first went to Clarendon dental I was petrified of the dentist due to an awful previous experience elsewhere. From the moment I got there they were supportive, non judgemental and absolutely wonderful the entire time. Every single person was incredibly friendly and put me at ease instantly. I was very insecure about my teeth and was so scared I was going to be judged at how awful they were. They allowed me to express my concerns without feeling any pressure but I was reassured and put to ease instantly!! All the staff remembered me on every visit and always made sure I was feeling okay. They explained any procedure to me before beginning. After short nine months of using the Invisalign aligners - my teeth went from my biggest shame and insecurity to a constant happy smile!! I can’t believe how well they worked and quickly too, now I can cheesy smile all the time! I cannot thank the team enough for making this happen for me. Would 10000% recommend!
Source: Google
Responded on July 14, 2021
Thank you for your amazing review. We are so pleased you're happy with the service and your treatment and so glad you can cheesy smile all the time now :) See you again soon, Clarendon Dental
Clarendon Dental Management Practice Manager
July 24, 2021
barry jones
5/ 5stars
Source: Google
Responded on July 28, 2021
Thank you
Clarendon Dental Management Practice Manager
July 18, 2021
John Reddy
4/ 5stars
Source: Google
Responded on July 21, 2021
Thank you
Clarendon Dental Management Practice Manager
July 10, 2021
Mike Jeffery
5/ 5stars
Source: Google
July 7, 2021
K Fernandez
5/ 5stars
Second time attending, the staff are super friendly and approachable. I couldn't fault it at all, I always have a nice experience when I go. Everyone is super professional and I'm always treated extremely well. Things are explained simply and they take time to answer any questions I have. I've also been attended to super fast. Thanks!
Source: Google
July 1, 2021
Terry W (Territoooo)
5/ 5stars
Source: Google
Responded on July 7, 2021
I've had a wisdom tooth removed by Reg and now Paula is trying to save the molar that was impacted in front of it. …MoreI've had a wisdom tooth removed by Reg and now Paula is trying to save the molar that was impacted in front of it.Reg was amazing, there was no pain and the extraction was a lot less worse than I thought it'd be.Thank you Paula, for putting up with me and trying to save my molar, I've a second appointment booked as the first wasn't long enough. But you do notice the time, effort and care she puts into her treatment. She really tries and you can tell she does her very best. So thank you.Thank you to the lovely assistants also, equally as good.
Clarendon Dental Management Practice Manager
July 1, 2021
Sue Sheldrick
5/ 5stars
Source: Google
June 30, 2021
alan george
5/ 5stars
Source: Google
June 30, 2021
Jan Clark
5/ 5stars
I am delighted to say I was treated with professionalism, kindness, respect and positive support from all members of this great team. Thank you Clarendon Dental.
Source: Google
June 26, 2021
Ben Evans
5/ 5stars
Very good service. Highly recommended.
Source: Google
Responded on June 30, 2021
Thank you for your feedback.
Clarendon Dental Management Practice Manager
June 24, 2021
Janet Atrill
5/ 5stars
Source: Google
Responded on June 30, 2021
Thank you
Clarendon Dental Management Practice Manager
June 23, 2021
shirley Hobbs
5/ 5stars
Source: Google
Responded on June 23, 2021
Thank you
Clarendon Dental Management Practice Manager
June 19, 2021
Amelia Glover
5/ 5stars
Very good from start to finish - loved meeting our new dentist Reg .Thank you
Source: Google
Responded on June 23, 2021
Thank you for your kind feedback. Clarendon Dental
Clarendon Dental Management Practice Manager
June 17, 2021
J Coles
5/ 5stars
Attended the dentist and hygienist -very straightforward experience, and felt very comfortable with the way things were organised at the surgery. All precautions taken to prevent any contamination. I thought I would be asked if I am now fully vaccinated so that it could be noted on my medical history . (I have been by the way! )
Source: Google
Responded on October 7, 2020
Thank you for your feedback. We hope to see you again soon. Clarendon Dental
Clarendon Dental Management Practice Manager
June 17, 2021
Lydia Birch
5/ 5stars
Very friendly team.I'm a nervous patient,but I'm always made to feel comfortable.
Source: Google
Responded on June 23, 2021
We're very glad we can help :) Thank you for letting us know.
Clarendon Dental Management Practice Manager
June 16, 2021
Allan Tudor
5/ 5stars
Excellent treatment as always
Source: Google
Responded on October 7, 2020
Thank you for your kind review. Clarendon Dental
Clarendon Dental Management Practice Manager
June 16, 2021
Trevor Coles
5/ 5stars
Source: Google
Responded on June 23, 2021
Thank you
Clarendon Dental Management Practice Manager
June 15, 2021
Joao Nunes
5/ 5stars
Source: Google
Responded on June 16, 2021
Thank you
Clarendon Dental Management Practice Manager
June 11, 2021
Naomi Ruwona
5/ 5stars
I visited hygienist on the 08/06/21, I saw Nicole, she is dedicated and professional. I had a good experience
Source: Google
Responded on June 16, 2021
Thank you for your feedback. Clarendon Dental
Clarendon Dental Management Practice Manager
June 11, 2021
Sheri
5/ 5stars
Source: Google
Responded on June 16, 2021
My first appointment with Clarendon Dental Practice was a very positive experience. The receptionists are welcoming and friendly and Reg took the time to talk me through my x-rays and explain them to me in detail which is a first for me. …MoreMy first appointment with Clarendon Dental Practice was a very positive experience. The receptionists are welcoming and friendly and Reg took the time to talk me through my x-rays and explain them to me in detail which is a first for me. Reg explained my treatment options going forward and I felt that he listened to my concerns. The practice is very clean and and modern and good COVID practices are in place to make you feel safe when in the practice. I would 100% recommend this dentist.
Clarendon Dental Management Practice Manager
June 11, 2021
Andrew Larder
5/ 5stars
Superb work again. Today I had two hours of root canal work. Staff are fantastic, from lovely ladies on reception to fabulous dentist Laura and her equally fabulous assistant, everyone works very hard to put you at ease, and deliver first class treatment. Highly recommend them. Thank you.
Source: Google
Responded on June 16, 2021
Thank you for your kind feedback. We really appreciate it and we're glad you're happy with the service and treatment. Clarendon Dental
Clarendon Dental Management Practice Manager
June 11, 2021
Karen Turner
5/ 5stars
All of the staff are just so friendly and lovely, and really know to make you feel at ease, and as comfortable as possible. I was a very nervous and anxious patient but each visit has put me more at ease and I now don't dread going to see them!
Source: Google
Responded on June 16, 2021
This is very kind of you to say, thank you so much. We're pleased we've been able to help in making you feel more relaxed and comfortable. Take care, Clarendon Dental
Clarendon Dental Management Practice Manager
June 8, 2021
Amys World
5/ 5stars
Source: Google
Responded on June 9, 2021
This is the best dentistry I’ve ever been too, so caring, the customer service is amazing! They always go that extra mile and make you feel comfortable. The receptionists really make you feel at home and at ease, i came here because my …MoreThis is the best dentistry I’ve ever been too, so caring, the customer service is amazing! They always go that extra mile and make you feel comfortable. The receptionists really make you feel at home and at ease, i came here because my teeth made me so unhappy and they advised Invisalign and it’s changed my life, I’m more confident, I can smile and it’s all thanks to them, there so helpful with payment plans and understanding so you don’t have to stress or worry financially and they’ve made my dreams come true by having a smile I’ve always wanted, Dr skjalg is the best!!! Highly recommend going to him about Invisalign, he’s super friendly and gives you the results you want if it wasn’t for these guys I wouldn’t be able to smile as big as I do now! ❤️
Clarendon Dental Management Practice Manager
June 4, 2021
Gloria Nash
5/ 5stars
This dental practice is FANTASTIC -if i could i would double the stars. From reception to all the dental staff you are in excellent hands and shown such kindness.. Thank you to you all.
Source: Google
Responded on June 9, 2021
Thank you for your lovely review! You have really made our day! Take care, see you soon. Clarendon Dental
Clarendon Dental Management Practice Manager
May 22, 2021
caroline
5/ 5stars
Source: Google
Responded on June 2, 2021
Thank you.
Clarendon Dental Management Practice Manager
May 21, 2021
Terry Crump
5/ 5stars
Source: Google
Responded on June 2, 2021
Thank you
Clarendon Dental Management Practice Manager
May 19, 2021
Anna Pondel
5/ 5stars
Today I had my emergency appointment .The staff were very friendly and nice, I'm very happy with the appointment and I would highly recommend this dentisty.
Source: Google
Responded on May 19, 2021
It's very kind of you to say Anna. We appreciate your lovely feedback, thank you.
Clarendon Dental Management Practice Manager
May 18, 2021
Julia Gosling
5/ 5stars
Source: Google
Responded on May 19, 2021
which was professional and gave me some helpful advice also. It is a very friendly and pleasant practice.
Clarendon Dental Management Practice Manager
May 15, 2021
Julie Purtill
5/ 5stars
Source: Google
Responded on May 19, 2021
Thank you
Clarendon Dental Management Practice Manager
May 15, 2021
Barry Stacey
5/ 5stars
Source: Google
Responded on August 12, 2020
The care and attention I received was excellent from reception through to the dentistry. I would recommend Clarendon Dental to my friends and colleagues who made my visit a pleasant experience. …MoreThe care and attention I received was excellent from reception through to the dentistry. I would recommend Clarendon Dental to my friends and colleagues who made my visit a pleasant experience.The dentist carried out a full examination of my teeth my gums and inside my mouth something that hasn't happened since MrMurphy retired.
Clarendon Dental Management Practice Manager
May 14, 2021
Spike Nutter
5/ 5stars
Source: Google
Responded on May 19, 2021
This is the first dentist that I have felt actually cares about me, all the staff, the dentists, the hygienist's, the nurses, the receptionists and the assistants, everyone I have met so far I cannot thank them enough. …MoreThis is the first dentist that I have felt actually cares about me, all the staff, the dentists, the hygienist's, the nurses, the receptionists and the assistants, everyone I have met so far I cannot thank them enough.I am petrified of needles, other dentists made me feel shamed and embarrassed but here both the dentist and their assistant took their time, informed me of what was going on and took care of me and made me feel at ease. Every step I was informed and never felt like I was along for a ride.I had recently a hygienist appointment, and due to covid restrictions it had to be done manually which must be tiring, especially with my appointment being at the end of the day. I have never been to a hygienist before and I never knew my teeth could look like this. Again really amazing and nice team who explained everything as they went.It's strange as I cannot remember a time without some kind of tooth ache or pain, but the strangest feeling most of all, is that I am looking forward to my next dental appointment rather than fearing it.
Clarendon Dental Management Practice Manager
May 13, 2021
Nick Hall
5/ 5stars
Source: Google
Responded on May 19, 2021
Thank you
Clarendon Dental Management Practice Manager
August 18, 2020
5/ 5stars
I can’t recommend this dentist highly enough. I broke a tooth at the weekend, they saw me Monday and removed the tooth. The receptionists were were efficient and friendly, calling back exactly as promised. The dentist (Majid) was so nice and the nurse stroked my arm through the worst bits, bless her.
May 15, 2018
Sheila Brown
5/ 5stars
I did not visit the dentist for over 15 years and the longer I left it the harder it was to go and then last July I had no choice. If you had told me this time last year I would today be at a place where I don't have to go for a check up for 6 months I would never have believed you. My mouth was in a very bad condition, all the staff have been kindness itself and shown patience and understanding, encouraging me all the time. During the dental treatment they explain what they're going to do and make sure that you are comfortable whilst it's being done. I am so grateful for all the help and work they have done. It has made a great difference to me and I would recommend this practice to everyone, particularly to those of us who are nervous or just plain scared.
Source: Facebook
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