Dental Emergency Questions

What is a dental emergency?

A dental emergency is if you require immediate attention in order to minimise the risk of serious medical complications or prevent long-term dental complications. Symptoms may include:

  • Extreme or severe dental or facial pain (unable to control with over-the-counter medication)
  • Swelling – especially rapidly increasing swelling, specifically around the throat or eye
  • Trauma to the face/mouth and/or teeth/gums
  • Uncontrollable bleeding following extractions

If you have any of the above, please contact us straight away on 02392 825955. If you’re unable to reach us, please go to Accident and Emergency. If you’re unsure whether you should go to A&E, contact the NHS helpline on 111 who will be able to advise you.

When do I need an urgent appointment?

An urgent appointment is required in between your scheduled dental health checks if you require urgent, but not immediate, attention. Symptoms may include:

  • Severe dental or facial pain (unable to control by over-the-counter medication)
  • Acute infection in gum or soft tissue of mouth, face or neck
  • Uncontrollable bleeding
  • If you have any of the above, please contact us as soon as possible on 02392 825955 to arrange an emergency appointment at Clarendon Dental, during our opening hours, to prevent further pain or increased symptoms.

My appointment is important but not urgent – What do I do?

You may require dental assistance, but you may not need to be seen straight away. Your dental care is important and will need to be booked in at the next available opportunity, whilst allowing urgent emergency care to other patients at the practice. Non-urgent dental requests may include:

  • No pain or swelling
  • Aesthetic problems such as dislodged crowns and bridges
  • Broken dentures
  • Hospital referral letter requesting an appointment
  • Permanent restoration/filling appointment
  • Non-traumatic problems with orthodontic appliances
  • Second opinions
  • Chipped teeth
  • Surgical extractions, specifically wisdom teeth with no pain

Practice opening hours are:

Monday: 8.30am – 6pm
Tuesday: 8.30am – 6pm
Wednesday: 8.30am – 6pm
Thursday: 8.30am – 5pm
Friday: 8.30am – 5pm

We are closed bank holidays and weekends but offer an advice only service between 11am and 4pm. Should you require emergency advice during this time, please call the practice on 02392 825955 where our voicemail service will redirect you to Dr Johnsen. For emergency assistance outside of our opening hours/advice line please call the NHS helpline on 111.

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For general enquiries and questions, please use the form below to get in touch. Alternatively, please feel free to give us a call on 02392 825 955. We look forward to hearing from you.

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